Geneious Biologics Support
Geneious Biologics Support
Learn how to use Geneious Biologics and find answers to common questions
Categories
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Knowledge BaseCommon questions & answers
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Knowledge Base (Starter Plan)Information about the basic starter plan
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Introductory VideoA short video about Geneious Biologics
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Geneious Biologics AcademyVideo Series: Getting started with Geneious Biologics
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Contact SupportSubmit a request to our support team
Announcements
- Thursday 24th September: Jobs stuck in queue due to third party tool outage
- September 2025 - HCAb Protein Statistics, Custom Scatterplots, Deleted Items folder and more!
- Thursday 17th July 2025: Temporary outage of Geneious Biologics
- April 15th: Slowness in Geneious Biologics
- March 2025 - mAb and fAb Protein Statistics, NGS/Barcode/UMI support for Peptide Annotator and more!
- 13 November: "Reset Password" functionality temporarily unavailable